1. Ownership of the site
The website www.leriem.com (hereinafter Site) is owned by Leriem Sas Fant Franca and C. (hereinafter Leriem Sas) with its head-quarters at no. 30, Via A. Previtali in AbanoTerme ZIP CODE 30173, Padova (ITALY), VAT: 04825650288 FC: 04825650288 – CHAMBER OF COMMERCE: PD – 421 568, and it is aimed at selling on line cosmetic products.
General Conditions have the target of selling long-distance goods, ordered via computer network, from the Site www.leriem. com (hereinafter, the Site).
All purchasing made through the Site by a registered user (hereinafter called the Customer) are governed by these General Conditions and by Italian Law, in particular the Legislative Decree issued in September 6th, 2005 n.206 (Legislative Decree no. nr.206 / 2005), on consumption code , with specific reference to the legislation on contracts and far sales to be shipped to Legislative Decree No 9 April 2003. 70 (Legislative Decree no. 70/2003) on certain aspects concerning electronic commerce.
Leriem Sas invites you, therefore, to read carefully the present conditions, to code and print them and to keep copies of them, plus on your computer.
3. Acceptance of general selling conditions
With the conclusion of the Purchase Contracts, according to procedure, the Customer accepts and agrees to comply with these Terms and Conditions.
These Sale Conditions, together with those of delivery and payment for the goods provided in this Site, are part of the purchase agreement concluded between the Customer and Leriem Sas. Selling Conditions are available for the Customer in order to enable both reproduction and recording in compliance with art. 12, Paragraph 3 of Decree. 70/2003.
Leriem Sas may change the content of the General Conditions any time and without telling the Client. For each Purchase Contract Leriem will apply each General Condition published on its Site as the Customer’s purchase order is performed.
The publication of the products displayed on the Site constitutes the terms and invitation to the customer to submit the proposal to his purchase. His order in relation to the goods on the Site has the value of a proper contract proposal to Leriem Sas and it may be carried filling the on-line form. An order of the Customer means getting the total knowledge and integral acceptance on the procedure of that purchase, the current conditions of both terms and payment, then its delivery. The products offered are explained in details on the site, within the respective sections, divided by category. Pictures of the goods on the Site, where available, have approximate value, usually corresponding to the photographic image of themselves and having the only purpose to introduce them to Customers, without any garantee not commitment by Leriem Sas, about the exact match of thus picture on Site to the real product; this is particularly about its real size and / or chromatic shades, and / or its packaging. If there were differences between images and real products, what always prevail is its description on the product’s sheet.
5. Products’ Prices
All prices of the products are clearly indicated on the Site, VAT included. Shipping costs and delivery are rightly indicated in the order. For further details on costs and shipping, please read the referred info in the “Shipping info and costs” section.
6. Purchase process
To purchase the chosen Product the Customer shall proceed on registering on this Site by entering his personal data, following instructions written in the recording section, then he will have to fill and send Leriem Sas his order form in electronic format which is available on the site.
Customers must select the products and then enter the right section called “Shopping”. The purchase may only go ahead after choosing delivery and accept contribution towards shipping expenses. If the customer wishes to change the purchase order, he has the right to modify the number of Products wanted, adding or deleting one or more from his Shopping Cart. Once these transactions are done, the customer can read a page containing the summary of his purchase order, including delivery costs, with the request for a further confirmation to his purchase procedure.
Following the summary review, the Customer will have to select the desired payment type, i.e. bank transfer, credit card, PayPal or by Gift Card if he owns one, and then send his order clicking on the confirmation button. The purchase of products and services is reserved for people who are more than 18 or who are still in full possession of their own faculties. Leriem Sas declines every responsability if unfit to plead parties act against this rule.
7. End of the contract
The order submitted by the Customer has the value of a contract proposal, binding full knowledge and full acceptance of these conditions
The Purchase Agreement entered between Leriem Sas and thus Client must be concluded by Leriem Sas sending the acceptance of the order by e-mail address to the customer. The confirmation will have a reference code (Order Number) to be used in every subsequent communication with Leriem Sas. The message resurfaces, together with all information required by law, all data entered by the customer, too. The Customer agrees to verify all data provided in the communication of Leriem Sas are correct and promptly communicate to it any inaccuracies. Possible extra charge of expenses caused by data errors and not promptly reported will be charged on the Customer. The Customer is given the opportunity to check each order on the Site, in his personal area, if he is registered, or by contacting Leriem Sas through its Customer Service, immediately after having sent his order. Customers can check the content of any purchasing contracts any time, being such data available for a period equal to 12 months since delivery of their Products. You may experience occasional unavailability of the goods: in that case, if the Products are not chosen by the Customer, on the whole or partially, the order will be sent with the available goods after having sent notice to him about the unavailable products. Leriem Sas has the right to accept or refuse, freely, the order sent by the Customer, without the latter demanding claims or rights for any reason, including compensation, about the rejection of his order. Moreover, Leriem Sas applies the right not to accept to buy and therefore to cancel orders when payment conditions are not respected, whenever checks by credit cards payments and transactions made by the customers are proven unusual.
8. Methods of Payment
Leriem issues an invoice or receipt for Purchased Items when the products are delivered to the carrier for wide shipping, sending it via e-mail to the Customer. The issuance of the invoice is legalized by all data provided by the customer.
The payment of the Purchased iItems is made by Credit Card, PayPal, bank transfer and – if it is available – by Gift Cards according to the following rules:
Payment by Credit Card and Prepaid Card
The customer can pay comfortably and safely by Credit Card. We accept Mastercard and Visa cards circuits. The cards accepted are: Visa, Mastercard. All data is transferred encoded using SSL certificate and they can not be intercepted by third parties.
Once completed the order and chosen PayPal as a payment, the buyer will be redirected to PayPal website, where he will be able to enter his account writing his e-mail and password.
By choosing PayPal, the amount is charged directly on his Credit Card (eg Visa, Visa Electron, Mastercard) or pre-paid card (eg American Express) assigned. PayPal protects its buyer’s information because his financial information will not be written nor appear there.
For every transaction made with this method, please send us a email of confirmation by PayPal.
Payment by bank transfer in advance
The customer can choose to pay with this system/service selecting the option Payment by bank transfer in advance; once you get to confirmation, select Payment by Bank transfer in advance to complete your order. At the end of the operation on the screen and by email will appear the mandatory data in order to perform your Bank Transfer.
Shipping will start only when Leriem Sas gets the amount, which must occur within five working days since the date of agreement and within its expiration, otherwise the order will be automatically canceled.
The transfer must be done to:
BANCA ADRIA COLLI EUGANEI
ABI: 08610 CAB: 62320 C/C: 900332 BIC:CCRTIT2T97A
N.B.: Please write the Order number under “Purpose”.
(Example: Payment of Purchase Order No. …)
9. Right of withdrawal and its effects
The customer has the right to terminate the contract, without giving any reason within 14 days (withdrawal period).
The withdrawal period will expire after 14 days since the customer or a different third party indicated by him, has got the goods he purchased. The right of withdrawal may be exercised by
the customer contacting Leriem Sas (Leriem Sas, Via A. Previtali n. 30, 35031 Abano Terme, Padua) informing it of his decision to withdraw from the contract by an unequivocal statement (eg a letter sent by mail, fax or email). To comply with the withdrawal deadline, it is sufficient that the customer send the communication concerning the application of his right of withdrawal before the expiration of its period.
In that case, he will be refunded of all payments received by Leriem Sas, including shipping costs (except for the additional costs arising from having chosen a more expensive delivery than the standard one offered), without undue delay and in any case not later than 14 days since the day Leriem will be informed of the decision to withdraw from this contract.
Such refunds will be made using the same means of payment used by the customer for the initial transaction, unless it is expressly agreed otherwise; in any case, the customer will not pay any fees as a result of such procedure. It may be suspended until the goods’ receipt or the system can show that the consumer has sent the goods back. In any case, a necessary condition for the exercise of the right of withdrawal is the integrity of the product, the packaging and the presence of any documents and / or information.
In the event that the subject of the order challenged as dissimilar does not return in the same condition received, that is in perfect condition, unused, with its original packaging and every leaflet, without any lack, but instead it is returned damaged even in one of those essential characteristics, Leriem Sas will deem as completed the purchase of those goods by the customer, which will be at the disposal of the latter. Leriem keeps the right to charge the customer for any costs incurred for product verification and for shipping the same back, if it is undamaged and functioning, differently from that stated by the customer.
10. Non-compliant and flawed products
Any offered and available product on our Site complies with national and EU legislation.
In case of non-compliant, failed or flawed Products you purchased based on their description on Site, you are entitled to be refunded immediately.
The customer is asked of contacting Leriem Sas through our contact form or by sending an email to Customer Service, possibly accompanied by photographs that highlight the damage or failure of the product. Leriem Sas will subsequently send a notification to the customer with details of the repayment arrangements that might take place with the approval of the customer, even through discount coupons on his next purchase, overcoming the value of thus goods to be refunded – excluding any further liability of Leriem Sas, on any title.
They are subject in all cases to the provisions concerning legal guarantees of goods compliance, provided by our Italian Consumer Code (Legislative Decree no. 206/2005, Part IV, Artt.102-135)
11. Data protection – art. 13 Legislative Decree no. 196/2003
During your surfing our website www.leriem.com, purchasing our on-line products or writing to get information or assistance sent by us, Leriem Sas may acquire personal data (hereinafter Data) of customers and users (hereinafter, jointly, the User or Users). Below, in line with the provisions of Legislative Decree no. 196/2003 (“Code” or CP), we wish to inform about both methods and purposes used to process these data. This information also applies to processing carried out by people who perform, on behalf of Leriem Sas, technical and organizational tasks
12. Sales Purpose and methods
By simply browsing tour Site (without authenticating such Registered users) personal data are not collected. Depending on the services required (or permitted) by the User, however, data are processed for the following purposes: fulfilling obligations deriving from contractual relations (for example, purchasing of products such as extended warranties and home delivery: see following paragraph for details); requirements imposed by laws, regulations and legislation; newsletters by Leriem Sas, reporting discounts, offers and news (see next section for details); communications concerning promotional and commercial ads by Leriem Sas, assistance provided by our Customer Service – Contact us (reply to queries, reports, orders and inquiries). Data are collected by the User concerned, or otherwise acquired, always and only to the extent necessary to carry out the services required (or allowed), or, in general, to improve service quality and easiness at surfing the site.
In relation to thus stated purposes, processing takes place through manual, electronic and / or automated systems related to thus aforementioned purposes and, in any case, ensuring data safety and confidentiality, for the lenght of time which is strictly necessary for the purposes mentioned above. The server on which the Website is hosted is located in Italy and it is managed by Leriem Sas.
To enable the operation of certain services, some cookies are active: for any detail and how to disable them, we invite you to read the specific paragraph.
Within Leriem Sas, data can be known only by employess who are in charge of them and managers who are properly identified and authorized. For certain services, Leriem Sas also uses third trusted parties to carry out technical or organizational tasks, functional to the purposes set out above.
13. Compulsory and optional contribution and consequences of refusal to provide
The provision of data is optional. However, the refusal to provide data previously indicated as necessary makes it impossible for supplying the requested service (respectively, newsletters, purchase processing and delivery).
14. Communication to third parties
Leriem Sas makes use of third trusted parties to carry out technical or organizational tasks – e.g. provision of legal services, accounting, taxation, consulting, sending documents and such, storage, transport and communication handling (i.e. home delivery firms, mail and data entry managing; customer service, call center supervising). These individuals are responsible or independent data controllers. Personal data can also be acquired from third parties – e.g. companies, professionals people, institutions, banks and any other financial intermediary, Public Registers – which are in charge of performing services on behalf of the User and / or provided to Public Administration in particular cases provided by the law. Agreeing to it, your data may be communicated by Leriem Sas to other companies operating in publishing, wholesailing, distribution, finance, insurance, and services to humanitarian organizations/charities, for any purposes mentioned above, as well as to research institutes, to analyze habits and consumer choices. In any case, Leriem Sas agrees neither to sell nor to rent your data to third companies. Furthermore, thus data will not be disclosed.
Subscription to our newsletter allows you to receive commercial communications and reports about new products, promotions and offers by Leriem Sas from time to time. Because of it, your e-mail address is necessary. In any case, the User can stop getting our Newsletter even later.
A “cookie” is a small text file which is placed by a website on the hard disk of the computer of the User. Cookies allow you to create a connection among Users’ computers, Web surfing and the profiles created by Users – they may not be of a personal nature themselves but they can be linked to personal information. Cookies used by Leriem Sas are temporary (they are not not kept on the hard disk of the User once the session has expired). This information, however, does not identify individual Users and they are used by Leriem Sas anonymously and matched together in order to perform statistical analysis aimed at improving an easier site surfing and its service qualities.
17. Intellectual Property Rights
All trademarks (whether registered), as well as each and any kind of intellectual work, distinctive sign or name, image, photograph, written or graphic text and more generally any other intangible asset protected by copyright, laws and international conventions relating to intellectual property and industrial property, which is reproduced on thus Site, is an exclusive property of Leriem Sas and / or its licensors, allowing the Customer no rights at all, by accessing to the Site and / or the conclusion of the Purchase Contracts.
Any use, even if only a partial one, of thus trademarks, is prohibited unless a prior written consent by Leriem Sas, which owns every right exclusively.
18. Governing Law and Jurisdiction
These Terms and Conditions and each and any contract entered into with the Customer are governed by Italian law, subject both to the application of Community legislation and international treaties, when they are implemented and of national legislation in order to to protect consumers.
The Court of Padua will be responsible, on an exclusive basis, of any dispute concerning interpretation, execution, validity or effectiveness of these General Terms and any contract with the Customer.